We’re thrilled to unveil a major upgrade to our AI assistant — one that brings smarter intent recognition, faster and more reliable retrieval, and deeper, more grounded responses.
But that’s not all... We’ve also rolled out powerful enhancements to CRM Booster and Reports to give users even more control, clarity, and customization.
Here’s what’s new:
🤖 Chatbot Upgrades
🔍 Improved Intent Recognition
Our chatbot now does a better job of understanding what users really mean — even with vague or ambiguous input. That means fewer off-topic replies and more accurate interpretations in every interaction.
⚡ Enhanced RAG (Retrieval-Augmented Generation)
We've turbocharged how the system retrieves information from both internal and external sources. Expect fewer “fallback” messages and better-grounded answers packed with relevant facts.
💬 Upgraded Chatbot Responses
Answers are now more detailed, insightful, and accurate — especially in multi-step explanations. You’ll notice clearer formatting and more helpful citations when web sources are involved.
🧠 A Larger and Smarter Knowledge Base
We’ve significantly expanded and refined the training data to cover a broader range of domains and niche topics. More depth, more diversity, and better answers.
This update is the result of major improvements in machine learning techniques like dense retrieval, hybrid ranking, and model fine-tuning. The result? A more intelligent and dependable assistant for every user.
📊 CRM Booster & Reports Enhancements
We didn’t stop at the chatbot. Our latest release also includes some exciting upgrades to CRM Booster and Reports:
- Smarter browse and filter options for quicker, more efficient navigation
- New table view in CRM Booster tabs for clearer data visualization
- Top Machines widget to highlight high-performing machines at a glance
These features make it easier than ever to explore, filter, and act on your data — with speed and confidence.
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